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  1. 3 votes
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    1 comment  ·  General  ·  Admin →
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    Hi Christopher,

    I think our emails got crossed, sorry! I see your comment with the detailed example now, that’s awesome, thanks. :)

    Could you email supportive@rapportive.com with the email addresses that would be better flagged as role-based? We have a set of rules (based on the username of an email address) but we can override them manually when needed.

    Thanks,
    Lee.

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    Christopher Harwood commented  · 

    The university I work for has a new Chancellor, but the name/avatar/Twitter feed of the prior Chancellor remains in the Rapportive profile. In a perfect, fantasy world, I could tell Rapportive when an email address changed hands so that the profiles displayed with past messages always reflect the appropriate sender. This is the same world in which you also deliver a fresh baguette to my doorstep every morning. (Also, if forced to choose between these, I would take the baguette anyhow.)

    More realistically, it would be nice if I could flag an account as role-based or institutional rather than linked to one person. Rapportive seems to handle some email addresses this way, so I just want in on the process of helping you know which addresses to do this with. Yes, in some cases I'd lose out on all the bits and bobs that I use Rapportive for in the first place. Ces't la vie.

    Christopher Harwood shared this idea  · 
  2. 20 votes
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    6 comments  ·  General  ·  Admin →
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    Hi Adam, thanks for getting in touch. We’d certainly like people to be able to make their profiles exactly how they want them.

    Perhaps a good first step would be if we defined a sensible default order — at the moment we go Twitter, Facebook, Linked-in, and then the rest are random. Should we include more things in that list, or order it differently?

    Conrad

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    Christopher Harwood commented  · 

    I suspect different folks will assign different priorities to different services, and this would help them indicate that to other users. On my profile, for example, the Facebook rapplet would be somewhere near the bottom and the link to my Google+ profile (and eventual rapplet) would take its place. Friends who are photographers would probably give top billing to Flickr or 500px, etc.

    Christopher Harwood supported this idea  · 
  3. 93 votes
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    6 comments  ·  General  ·  Admin →
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    Christopher Harwood supported this idea  · 
    Christopher Harwood shared this idea  · 
  4. 4 votes
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    1 comment  ·  General  ·  Admin →
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    Christopher Harwood commented  · 

    Rather than adding a button, why not keep the d+username syntax that Twitter already uses?

  5. 7 votes
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    0 comments  ·  General  ·  Admin →
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    Hi Nick,

    We’ll probably structure the claiming email feature so that you implicitly merge other emails into your default account. This won’t give you the ability to change what the default is, but, now you’ve suggested it, maybe we should have that too :).

    Thanks for the idea,

    Conrad

    Christopher Harwood supported this idea  · 
  6. 23 votes
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    2 comments  ·  General  ·  Admin →
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    Hi Tevya,

    This is definitely something we want to support — though obviously it’s a little bit tricky to make sure it works well.

    I’ll keep you updated as thins progress,

    Conrad

  7. 215 votes
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    7 comments  ·  General  ·  Admin →
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    Christopher Harwood supported this idea  · 
  8. 51 votes
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    10 comments  ·  General  ·  Admin →
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    Sorry that we don’t work well if you have Etacts enabled!

    We try to fit in nicely into the Gmail interface, but unfortunately there are so many ways to customise it that we don’t always get it right!

    We’ll see what we can do to coexist with customisations like this.

    Christopher Harwood supported this idea  · 
  9. 181 votes
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    11 comments  ·  General  ·  Admin →
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    Christopher Harwood supported this idea  · 
  10. 1,421 votes
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    76 comments  ·  General  ·  Admin →
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    Hey folks, we’re nearly done on this. When we’re ready, we’ll release a small beta test to everybody who’s voted on the idea. Thank you for waiting :)

    Rahul, CEO of Rapportive

    Christopher Harwood supported this idea  · 
  11. 1,352 votes
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    66 comments  ·  General  ·  Admin →
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    We’ve made some progress on this: once you’ve connected your Google Contacts to Rapportive (http://blog.rapportive.com/address-book-inbox-together-at-last), then if you have several email addresses for a contact, we’ll recognise that the different email addresses are the same person, and show the same profile for all of them. This means you can “link” two profiles together by creating a contact in Google Contacts with both of the email addresses – however please note we could take up to a day to notice the change.

    If we determine from your Google Contacts that two email addresses are the same person, that will be private to you – i.e. you’ll see the same information for that person from then on, but other people will still see them as separate. That’s because people often want to keep their personal and professional identities separate in public.

    We know there are times when you want to…

    Christopher Harwood supported this idea  · 
  12. 34 votes
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    7 comments  ·  General  ·  Admin →
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    We don’t want to cheat anyone out of anything. We do believe the context we provide is a much more valuable use of the limited sidebar space than the ads it replaces; and we think that creates value both for Google and for its users.

    We would of course look at adding an option to restore the ads if there was enough demand for it – but it would be hard to present a good user experience, as there just isn’t that much room in the sidebar!

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    Christopher Harwood commented  · 

    I understand the UI issue, but I would also like this as an option. If I grasp everything correctly, the problem is that the window for Rapportive floats and this effectively limits the right-side column's display space to whatever is left underneath. Two reasonable solutions:

    (1) The "Display Ads" option disables Rapportive's float. (Bleh, but it would work.)

    (2) Start the display of ads at the bottom of the Rapportive window, but float Rapportive over the top.

    Both options would allow Rapportive to play nice with others, Google Ads included.

    Christopher Harwood supported this idea  ·