Provide a way to report or correct the profile for an email address that has changed hands.
Christopher Harwood
shared this idea
Hi Christopher,
I think our emails got crossed, sorry! I see your comment with the detailed example now, that’s awesome, thanks. :)
Could you email supportive@rapportive.com with the email addresses that would be better flagged as role-based? We have a set of rules (based on the username of an email address) but we can override them manually when needed.
Thanks,
Lee.
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Christopher Harwood
commented
The university I work for has a new Chancellor, but the name/avatar/Twitter feed of the prior Chancellor remains in the Rapportive profile. In a perfect, fantasy world, I could tell Rapportive when an email address changed hands so that the profiles displayed with past messages always reflect the appropriate sender. This is the same world in which you also deliver a fresh baguette to my doorstep every morning. (Also, if forced to choose between these, I would take the baguette anyhow.)
More realistically, it would be nice if I could flag an account as role-based or institutional rather than linked to one person. Rapportive seems to handle some email addresses this way, so I just want in on the process of helping you know which addresses to do this with. Yes, in some cases I'd lose out on all the bits and bobs that I use Rapportive for in the first place. Ces't la vie.