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  1. For people whose email addresses' domains also have a website, you could peek into the site and display images from the site like happens on Facebook when posting a link from a page.

    I understand this is magic, but it seems like you could do this well below a certain popularity of domain (after the top million?).

    Also, and perhaps more reliably, you could look at URLs in the sig of the message.

    This would give more ways to see what the person looks like online overall, not just social networks. This would be more helpful than social networks for…

    5 votes
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  2. I noticed that you use Gravatars, but fall back to facebook (and possibly others) when you're displaying a photo. Could we have the same ability in raplets?

    1 vote
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    That’s a pretty good idea, though it might be quite complicated (both to implement and use) to provide something that works in every circumstance.

    Just out of curiosity, how big an image where you thinking of displaying?, What would you like to happen when it’s a company profile instead of a user?

  3. I would like to see the Skype links for my contacts in Rapportive, so that I can contact them easily. The links should appear automatically, even for those people who don't have Rapportive installed.

    36 votes
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    Good idea, thanks! Right now we can’t find people on Skype automatically, but you can add a Skype link to your own profile: just click “add a social network” and then type skype:yourusername

    Best, Martin

  4. I logged in as one email address and now want to use it to correct my details for another email address I have, a pretty common situation as many people have at lerast one personal and one work account, sometimes both with Gmail. I cannot log out of rapportive to relogin with another account as there seems to be some auto login set up with myopenID. How do I move between more than one email account or AT LEAST stop confirming the unwanted email account.?

    3 votes
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    Hey Joseph – Great minds think alike :). We’ve recently started work on some significant changes to the way logging-in works, I’ll keep you updated as things progress.

    In the mean time, you should be able to click the “Log out” link in Rapportive menu (the first link at the top-right), then when you open the other gmail account, the Log in button should use your other email address.

    There are some issues with Google’s experimental Multiple sign-on feature, if you’re using it, you might have to sign out of all Google accounts individually first.

  5. I updated my Linked in profile a couple weeks ago with a new job but that position does not seem to show up on Rapportive in Chrome when I view my own profile.

    1 vote
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  6. I've just loaded Rapportive. My initial impression is that it's distracting. The font size is far larger than the text of my email messages. I also don't like the nagware feel of being asked repeatedly to log in..

    6 votes
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    1 comment  ·  Admin →
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    Hi guys, we’ve looked into this issue but we cant replicate it.

    On Firefox, the Gmail body is 12.8px; on Chrome, it is 13px. In both cases, we’re matching it.

    Are you still seeing this issue?

    Best,
    Rahul

  7. When I pop up the Gmail task list, it covers up Rapportive. I would like to be able to see both my task list and Rapportive.

    1 vote
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    1 comment  ·  Admin →
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    Ok, I see what is happening here. Thank you for letting us know (I never use the tasks myself, so I didn’t notice!). I have noted the problem and will see what we can do to fix it.

    For now, it’s probably best if you pop out your tasks into a separate window.

    Best, Martin

  8. 10 votes
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    This is very likely to happen, but it’s a very long-term goal. For now we’re trying to concentrate on making Rapportive as awesome as possible – and having it only in one place makes that much easier to do.

  9. It's really annoying to have to open a new tab and google search or to click a hotlinked tracking number. If you could display the delivery timeline in the rapportive search bar, that would be fantastic.

    14 votes
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  10. I just lost a freshly started draft after hitting the refresh button from the "whats new" type announcement.

    Frustrating.

    I thought it would just refresh the rapportive frame.

    0 votes
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    Sorry for multiple updates here. The refresh button does unfortunately need to refresh the whole Gmail tab, not just the Rapportive sidebar. Sometimes when we add new features or fix bugs we need to reload the code that makes Rapportive work, and that only gets loaded when you open Gmail – so to make sure it gets updated properly we have to refresh the whole tab. We try very hard to avoid making changes that require this refresh, but sometimes it’s unavoidable.

    However, Gmail usually warns you before refreshing the window if you click the Refresh button while you’re writing an email. It should pop up a window saying something like “you have work unsaved, really leave this window?” Really sorry that didn’t happen in this case and you lost work. It doesn’t warn you if it’s already saved the draft, but then you’d have seen your email in the…

  11. Social networks are easily searched by full names (which are connected to the email address within my contacts). Bring it on...

    71 votes
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    Thank you for your idea — we’re looking into ways of making this work.

    Names are tricky, because they can have different spellings, can be abbreviated, and sometimes two different people can have the same name. But I’m sure we will find a way of solving this. In the meantime, thanks for bearing with us!

  12. Sometimes I miss it...for instance it will have automatically generated links to calendar or maps. Sometimes I even want to see the ads! So there should be a way to get it back temporarily.

    1 vote
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    Hey Mike,

    1. We’re still collecting feedback on how valuable people find the adverts. Thanks for your feedback; it’s very valuable to us.

    2. We actually show all the automatically generated links such as calendar or map links; we know people value these highly and we do not wish to remove them! Sometimes, Gmail isn’t great at extracting and will miss them. If they don’t appear in Rapportive, it’s because Gmail hasn’t found them.

    Does that help?

    Best,
    Rahul

  13. I have the CrunchBase raplet enabled. A lot of the people I talk to don't have CrunchBase pages dedicated to them. As such, the raplet is always saying "no data available for XYZ". It would be great if this could be hidden when there's nothing to say.

    5 votes
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    Hey Larry, that’s a good point. We’re planning a redesign of the sidebar which will hide Raplets containing no useful information. Thanks for bearing with us as we work on this!

  14. I was hoping that my boltbus ticket would bring up the option to add the trip to my calendar.

    3 votes
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  15. I was looking for raplets in the sidebar vs the rapportive link up top. Figured others may be doing the same. :)

    5 votes
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  16. I'd like to see who viewed my profile. You display the count of users who have viewed, and I very much want to know who these people are. See LinkedIn for example of this (though not ideal there either as they hide some info about who viewed)

    57 votes
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    This is an interesting idea – I can see that it would be useful. We don’t have immediate plans in this direction, and we obviously have to be very careful here to protect people’s privacy. I’d be interested to hear in the comments – how would you react if people whose profiles you viewed in Rapportive could see your name and profile in return?

  17. Lock Safari up, or causes Safari to run very slow, especially while using Google Reader

    3 votes
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    Sorry to hear we’re slowing down your Safari. We’ll look into this. It shouldn’t happen – are you quite sure it only happens when you have Rapportive enabled? Are there other sites besides Google Reader where it goes slow? Does it slow down when you’re in Gmail?

  18. I frequently will respond to a potential customer's email and then want to go back to that client's name and enter in a note about said email. It would be great to add a plugin so that before I send the email, I could associate it with that person's name, so that other people from my company could see the email record. 37 Signal's Highrise has a feature like this, but I prefer to respond to a request and associate it with a person in one fell swoop, not with a separate tab in a different product.

    5 votes
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  19. Currently if tweets have show an email address (user@domain.com) the @domain gets linked to a twitter account. It would be more useful if the entire email address linked to a gmail compose window.

    0 votes
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  20. 5 votes
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    1 comment  ·  Admin →
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