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  1. 1 vote
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    Hi Peggy, I’m afraid I don’t understand — we already try to look up social network profiles for your contacts, even without hitting a button. It doesn’t always succeed, but we’re working on improving it.

    Can you give a bit more detail, to help me understand your idea?

    Thanks, Martin

  2. Just like Twitter support, show recent Yams. Yammer is more relevant to me when I'm working.

    8 votes
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    1 comment  ·  Admin →
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  3. Keep private notes private by hiding them until a user clicks a "reveal" link. Private notes are great, but when your laptop is connected to a projector and you pull up a file in an e-mail that someone just sent, the whole room sees your notes on the sender, too.

    6 votes
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    Hi Sean, thanks for your suggestion. I must admit that we hadn’t anticipated notes appearing on projectors! We’ll think about letting you hide the notes, although we try to keep Rapportive as simple as possible, so we don’t like adding more buttons if we can avoid it.

    For now, can you use a simple workaround, like making your Gmail window wider than the screen, and moving it off the right-hand side of the screen, so that the Rapportive sidebar is outside of the area of the screen shown by the projector?

    Best,
    Martin

  4. 3 votes
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    Thanks David, that would be useful. We used to discover Stack Overflow profiles automatically, but found that it had performance problems. Hopefully we can re-enable them when the API has improved.

    Cheers, Martin

  5. When you have a long conversation in Gmail the entire tab in Chrome freezes while rapportive loads all the data. So if rapportive could detect how many are loading and then just limit itself that would be awesome.

    3 votes
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    Hi Tim, thanks for your feedback. We’d love to do this, but as far as I’m aware, Google doesn’t give us any way of doing this. Our gadget can’t even detect how many times it is shown on a conversation!

    An alternative to the contextual gadget I can recommend our browser extension (for Firefox, Chrome or Safari) which you can download from http://rapportive.com — it shows one sidebar next to the whole conversation, instead of a separate gadget for each message, and it is also more fully-featured.

  6. It would be great to allow users to add phone numbers to their public Rapportive profile, to allow others to contact you if you're not already in their Google contacts.

    7 votes
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    Thanks Glenn, we’re thinking about good ways of doing this. Many people regard their phone numbers as fairly sensitive information, so we want to be careful to only show them when you really want them to be visible to other people.

  7. 1 vote
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    Thanks, this is something we’d consider. However, we don’t have people’s full address, unless you’ve added the address to your Google Contacts. Do you have postal addresses in your Google Contacts?

  8. Will be nice to have possibility to discover who was calling me while I don't have his number in my phonebook

    4 votes
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    Thanks for the details, Dariusz. At the moment we don’t yet have a mobile phone app. We are planning to make one, and with it we will probably connect to the phone numbers in your address book, and give you a way of seeing more information about the people calling you.

    As far as we’ve seen, not many people make their phone numbers publicly available on the web, so this will probably be limited to phone numbers in your own address book.

    Cheers,
    Martin

  9. It might be helpful to know which country you are calling when using the phone numbers from rapportive. I almost always put the area code in front of the numbers but I can't remember which country they are. Adding somthing like a little flag next tot the phone numbers could help a lot. (+32 belgium +358 finland...)

    8 votes
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  10. Otherwise, I'm vulnerable to FireSheep if I'm browsing in public. Even if I tell FB to always use https, the rapportive link gives me an http connection. I'm using mailplane and chrome on Mac OS X.

    1 vote
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    Fred, thanks very much for this suggestion. We will try to offer this soon.

    To the best of my knowledge, if you have configured Facebook to use https then this isn’t actually needed for Facebook links, because Facebook will immediately redirect you to the secure https page without leaking your cookies. (This is just the same as typing facebook.com directly in your browser’s address bar.) So if you have already configured Facebook this way, then you shouldn’t be at any risk as a result of clicking on links in Rapportive.

  11. 9 votes
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    Thanks for this suggestion! You can already do half of this – if you hover over an email address in the body of an email, we’ll pop their profile into the sidebar.

    That doesn’t achieve the second half of what you asked, i.e. getting them into Google Contacts. Could you tell us more about how you would use that?

  12. 57 votes
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  13. On http://www.ufirstgroup.com/ (for example) we embedded the company contact data using microformats. That way it can be automatically extracted by tools like rapportive.

    3 votes
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    This would help us find more information for company addresses, although I’m not sure how many companies actually use microformats on their website. If you have gone to the trouble of doing this, please let us know here!

  14. Millions of users with their contacts etc. in Eastern Europe and Russia.

    355 votes
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    We’ll definitely consider searching automatically for VK profiles if enough people want it. Right now, you can already add your VK profile to Rapportive. First copy your VK profile address to your clipboard. Then in the Rapportive dropdown menu at the top of Gmail, click “Edit my profile”; then in the sidebar, where it says “add social network”, paste your VK profile, and click “Add”.

  15. Use Firefox 4's new (beta) restartless add-on feature if possible as it makes it much easier to get going on a new installation of Firefox!

    It can be used immediately after install if this is possible!

    0 votes
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    Hi Harley, we’re definitely looking for ways to improve our installation experience, and avoiding forcing a restart in Firefox would help a lot. We’ll update here when we have an idea of how feasible it is!

  16. This is similar to Joe Aston's request to save Rapportive notes to Google contacts "notes" field. I would also like to SEE notes that I have stored in my Google Contacts "notes" field. It would be great -- and super powerful -- if these two fields could be synced.

    Similar to Joe Aston, I use Google Notes field to record the history of conversations / contacts I've had with a particular individual, how I know the individual, personal details about the individual that are easy to forget but important to ask about when interacting with the individual, etc.

    215 votes
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  17. Just the Facebook pic, or just the LinkedIn pic is only one side of the contact's identity. It would be nice (and revealing) to see several pics from different sources, maybe gently rotating, or with small thumbs than zoom in on a mouseover.

    4 votes
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  18. This one is very straightforward. For some of my contacts, a Linkedin connection is being shown in the Rapportive pane. Before clicking on it, I'd like to judge the 'weight' of that Linkedin profile by having a number next to it that shows the number of contacts that particular user has. Just a matter of knowing whether the contact has a substantial number of contacts, or if it is just another <5 contact profile.

    6 votes
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  19. 1 vote
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  20. 1 vote
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