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  1. This may not be something you can control (so I'm making the suggestion to Xobni as well), but currently enabling Xobni extension makes Rapportive disappear. Before getting Xobni, I had my chats on the right-hand side (Labs) where Xobni now sits, then Rapportive would appear to the left of that. I thought it worked fine. The same would be true of Xobni & Rapportive working together, there's space for both, especially with chat moved back to the left.

    23 votes
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    Hi Tevya,

    This is definitely something we want to support — though obviously it’s a little bit tricky to make sure it works well.

    I’ll keep you updated as thins progress,

    Conrad

  2. Google contact groups would be very helpful. If you click on an email and want to add them to a group, you are able to see a dropdown of groups and you can click a check box next to each one. After you click them, they appear like tags.

    For the future, you could review Universal Contact Manager does a really good job at graphically displaying the groups as tags, where they even allow you to color code the specific tags.

    11 votes
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    1 comment  ·  Admin →
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  3. I am finding that this is a great tool, but I cant find a way to read my mail now, it is being cut off by the rapportive, which as you might imagine is annoying. If there are settings, I can't find them,

    1 vote
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  4. Custom fields would help bridge the gap between this and a CRM. Notes are nice, but actual fields are a lot more useful.

    8 votes
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  5. Load css before user lookup to prevent white bar across screen.

    3 votes
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  6. 0 votes
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  7. There are certain email addresses I dont want to see details from. I want to be able to stop Rapportive from searching my social networks for those email addresses

    6 votes
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  8. Sometimes the popups open and go to the background and it leaves me wondering if rapportive crashed. Modals are nicer anyway.

    0 votes
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    Hi Michael,

    It’s a good idea. Unfortunately for many of the services with which we allow you to authorize (i.e. Google, LinkedIn, Twitter), they require that we use popups so that users can verify that the URL is https://.

    Conrad

  9. 3 votes
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    Hi Akilan,

    Interesting idea. The only problem would be if Google’s spam filtering is wrong, then we wouldn’t show you useful information when you were looking at a real email that had somehow found its way into the spam filter.

    Does looking up spam addresses cause you problems?

    Conrad

  10. I miss the names of those who liked a post in the Facebook integration.

    3 votes
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  11. I want my notes to appear on top of everything. Not face, twitter or linkedin

    3 votes
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    Hi André,

    That’s a really good idea, definitely something we’ll consider!

    We tried to make Rapportive show you the information that’s relevant, though it’s not always successful automatically.

    Conrad

  12. My own profile shows when I am composing an email.

    3 votes
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  13. I hit the link to login with LinkedIn, Google, Facebook, it appears to happen, then Rapportive refreshes, and it still says I need to login.

    2 votes
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    Hi,

    Thanks for getting in touch, and thank you for using Rapportive.

    We deployed a change to the Rapportive code on Saturday that may have caused similar problems (we didn’t notice any in testing, but there’s always a chance we missed something).

    Have you tried refreshing Gmail this week?

    Conrad

  14. A man named Ray is identified by you as a woman named Gabriella. He is a school district official and she is a Vice President Core Risk Services at Credit Suisse. Makes the service look silly and makes me want to remove the whole plugin.

    4 votes
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  15. Currently the display order of my past occupations display an employer from 20 years ago first. It would be nice to be able to manually control the top most appearing employer, especially in the case when we have more than one present occupation.

    4 votes
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  16. Behind the curve here folks...

    4 votes
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  17. To improve the new Twitter integration, I suggest adding support for sending Twitter direct messages.

    This will be helpful in two main scenarios:
    1. Someone DMed you, you open the notification email and reply to the DM from your inbox.
    2. You want to DM someone about an email conversation you're having (maybe you want faster reply).

    4 votes
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  18. 1 vote
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    Hi Randy,

    Interesting.. you might have to manually “remove” the old Facebook link — just hover over it and click “remove”.

    Interesting.. you might have to manually “remove” the old Facebook link — just hover over it and click “remove”.I can do this for you if you tell me which of your email addresses this is happening on (either here or supportive@rapportive.com).

    Interesting.. you might have to manually “remove” the old Facebook link — just hover over it and click “remove”.I can do this for you if you tell me which of your email addresses this is happening on (either here or supportive@rapportive.com).Thanks,
    Conrad

  19. Profile picture retrieval seems sporadic and inconsistent right now. I see many 'old' profile pictures where my friends have long since updated their picture on the social network it was originally retrieved from. This should be done more regularly and consistently.

    4 votes
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    Hi Carsten,

    Thanks for getting in touch. Out of interest, which networks are you noticing this most on?

    We have to trade off between finding new informaiton, and refreshing old information; but it may be that we can tweak things so that we re-check some images more frequently,

    Conrad

  20. Integrate with the soon to be the best and I believe one of the most used Mail Clients for Mac the Sparrow Mail App from http://www.sparrowmailapp.com.

    There is also an ticket for this open on their site:

    http://getsatisfaction.com/sparrow/topics/social_features_something_ala_rapportive

    :) Hope you guys do some things magical for us!

    229 votes
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