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Ensure that profile pictures are retrieved regularly from social networks, not just once.

Profile picture retrieval seems sporadic and inconsistent right now. I see many 'old' profile pictures where my friends have long since updated their picture on the social network it was originally retrieved from. This should be done more regularly and consistently.

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Carsten Knoch shared this idea  ·   ·  Report…  ·  Admin →
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under review  ·  AdminConrad Irwin (Admin, Rapportive) responded  · 

Hi Carsten,

Thanks for getting in touch. Out of interest, which networks are you noticing this most on?

We have to trade off between finding new informaiton, and refreshing old information; but it may be that we can tweak things so that we re-check some images more frequently,

Conrad

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  • Lee Mallabone commented  ·   ·  Report

    Hi guys,

    When you come across any inappropriate or undesirable profiles could you drop us an email to supportive@rapportive.com with the email address used to look up the profile?

    We'll get them fixed up ASAP.

    Thanks,
    Lee.

  • David Hoberman commented  ·   ·  Report

    Also seeing this on gmail, where it's showing old profile pictures of certain people who have emailed me - and in one case, a profile picture they don't want showing up when they're emailing people about jobs!