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  1. 1,421 votes
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    76 comments  ·  General  ·  Admin →
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    Hey folks, we’re nearly done on this. When we’re ready, we’ll release a small beta test to everybody who’s voted on the idea. Thank you for waiting :)

    Rahul, CEO of Rapportive

    Bryan Price supported this idea  · 
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    Bryan Price commented  · 

    dandy, I'm afraid you are right. Rapportive doesn't work with the next iteration of Firefox, Beta 22. I've even left feedback about it.

    http://feedback.rapportive.com/forums/42557-general/suggestions/3919871-rapportive-no-longer-works-in-the-current-nightly-

    Vote that up as well. Although it probably doesn't matter at this point.

  2. 6 votes
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    1 comment  ·  General  ·  Admin →
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    Bryan Price commented  · 

    In fact, it no longer works on the current beta, 22.0!

    Bryan Price shared this idea  · 
  3. 2 votes
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    0 comments  ·  General  ·  Admin →
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    Hi,

    Thanks for getting in touch, and thank you for using Rapportive.

    We deployed a change to the Rapportive code on Saturday that may have caused similar problems (we didn’t notice any in testing, but there’s always a chance we missed something).

    Have you tried refreshing Gmail this week?

    Conrad

    Bryan Price shared this idea  · 
  4. 1,352 votes
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    66 comments  ·  General  ·  Admin →
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    We’ve made some progress on this: once you’ve connected your Google Contacts to Rapportive (http://blog.rapportive.com/address-book-inbox-together-at-last), then if you have several email addresses for a contact, we’ll recognise that the different email addresses are the same person, and show the same profile for all of them. This means you can “link” two profiles together by creating a contact in Google Contacts with both of the email addresses – however please note we could take up to a day to notice the change.

    If we determine from your Google Contacts that two email addresses are the same person, that will be private to you – i.e. you’ll see the same information for that person from then on, but other people will still see them as separate. That’s because people often want to keep their personal and professional identities separate in public.

    We know there are times when you want to…

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    Bryan Price commented  · 

    X+Y@gmail.com was already in place, skipping the +Y part for some time before they came out with the multiple email addresses. I used the +Y for a mailing list, and at first, it never showed anything with my +Y, then it started showing my X@gmail.com information whenever the +Y address was referenced. So all of your +Y addresses should already be showing up just like your Y@gmail.com address. I suggest that you check it out. It's been working for me for months. I guess Rapportive has already made that decision. :)

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    Bryan Price commented  · 

    @Matthew: I've managed to connect my various email accounts. But I had to do that with Rapportive, Rapportive doesn't try to go through your Google account and figure out what the multiple emails are. You type the new email in, you receive a confirmation email to click to verify, and you're done. And while that will hitch your profile to all those emails, when anyone looks at the profile, they only are shown the address they have.

    Bryan Price supported this idea  · 
  5. 8 votes
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    2 comments  ·  General  ·  Admin →
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    Bryan Price commented  · 

    Thanks! Of all the emails that I didn't combine, it had to be my second most used one. One of the others, and I wouldn't have cared. Email support now!

    Bryan Price shared this idea  · 
  6. 1 vote
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    1 comment  ·  General  ·  Admin →
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    Hi Bryan,

    Thanks for getting in touch — that sounds really wierd!.

    The latest version of Rapportive is Rapportive-1.2, and the extension file is about 10kb, certainly nowhere near 4Gb!

    Would you be able to send a screenshot of this crazy message to supportive@rapportive.com so we can figure out what to do about it?

    Conrad

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    Bryan Price commented  · 

    Yeah, I think I can do so. I've got one portable to update, hopefully, I can get the screen shot before it's done.

    Bryan Price shared this idea  · 
  7. 1 vote
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    0 comments  ·  General  ·  Admin →
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    Hi Bryan,

    Hmm, this shouldn’t happen at all, when you log into Rapportive the first time, we should remember that forever.

    Out of interest, are you using Google’s Multiple Signin feature? (you would know if you are). [Feel free to email your answer to supportive@rapportive.com, or reply here, whatever’s easiest]

    Conrad

    Bryan Price shared this idea  · 
  8. 181 votes
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    11 comments  ·  General  ·  Admin →
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    Bryan Price supported this idea  ·