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  1. 3 votes
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  2. I have two twitter accounts. I would like, when the info about a user is displayed, to be able to choose the account to follow him (I don't always want to use the default one)

    2 votes
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  3. Add Github last activities like we have the last tweets. Would be nicier to see what the other people are building without leave gmail. =D

    4 votes
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    1 comment  ·  Admin →
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  4. 1 vote
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  5. 1 vote
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  6. Because I use a browser window set to a particular size, the Rapportive layer at the side of my Gmail window sits on top of the Gmail scrollbar, which prevents me from easily scrolling down the window.

    Please set Rapportive so that it sits beneath Gmail's scrollbar!

    7 votes
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  7. There seems to be an issue with Add to Google Calendar from Gmail when Rapportive is active - it leads to a Google error page, saying the address is too long. This is happening both in Firefox and Chrome at this stage. Any ideas how to fix this?

    1 vote
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    Hi Gerald, sorry to hear we might be interfering with the calendar integration. Could you email supportive@rapportive.com with a few more details to help us track this down? The following would help:

    • a screenshot of Gmail while you’re viewing an email with an “Add to Google Calendar” link
    • a screenshot of the error page you see when you click the link

    Thanks!

  8. After installing rapportive, when i click on signout button.. the page just says "please wait" i dont know what the problem is? Does any one have this issue too..

    1 vote
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  9. 3 votes
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    Hi Nick,

    Thanks for mentioning this — as it’s something the people widget supports we’d really like to add this to Rapportive.

    I’ll update this story when we make progress,

    Conrad

  10. Rapportive isn't finding anyone from Facebook/Google+. I've logged into everything, and it manages to find my profile when I pull up an email I sent to myself, but does not find anyone else.

    3 votes
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    Thanks for your note, and sorry that we weren’t able to find any profiles for your contacts! Although we try hard, Rapportive isn’t perfect. There can be several reasons why we wouldn’t find profiles: maybe your contacts use different email addresses on social networks, or maybe they have their privacy settings set so that they cannot be found. Sometimes it can also simply take a few hours until we’ve gathered the data.

    We’re continuing to work on making this better — in the meantime, thanks for your patience!

    Best, Martin

  11. I sometimes find I have multiple contact entries for the same person In my gmail address book I sometimes find I have duplicates. If I go and merge them together in gmail, when I come back to the message and click Google Contacts, Rapportive finds nothing. I would expect that it would refresh and now show me the additional contact info rather than taking me to the google contacts home and telling me the contact was deleted.

    1 vote
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    Hey Joseph, thanks for your note. Rapportive does notice when you’ve merged contacts, and shows the updated information in the sidebar, but it may take 1-2 days for your change to get picked up by the sidebar. We’re looking into ways of speeding this up in future. (A button to reload would be a possibility, but it would add clutter in the 99% of cases when you don’t need it, and so we’re hesitant to add more buttons.)

    Best,
    Martin

  12. I have successfully logged in using Windows Firefox 8.0.1, but for whatever reason, when I click on the LogIn link under Chrome 17.0.963.56, nothing happens. I have cleared cache and restarted with no change.

    1 vote
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  13. 1 vote
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  14. Seems like all reviews of HAPPY rapportive users in GMail moving to Google Apps are extremely disappionted. How about at least warn users before they change. I am on; in Google Apps I no longer have access to the right side raplet of my list info.

    3 votes
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    Hey Bill, thanks for your note. I agree that the Google Apps gadget is somewhat of a disappointment; we’re actually thinking of discontinuing it, since the environment it runs in is very restrictive and doesn’t allow us to provide the user experience we want. Also the normal Rapportive sidebar works just fine on Google Apps domains.

    Best,
    Martin

  15. broken on PC. right margin runs over

    1 vote
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  16. My profile shows my private twitter handle (on top) and the one from my old job (below). Its really important this is changed to the handle of my current one. How do I do this?

    This is a big problem for me as I dont want to be affiliated with me past job. I've even unfollowed them to see if that helped with no avail. It also brings up the feed from them in my profile which makes matters 10 times worse.

    4 votes
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    Hi Tine,

    Thanks for getting in touch. When I look at your profile, I see the twitter account for @tahitahi, is that the correct profile? I’m not able to see any others. If you’re still seeing them could you send me the usernames by email, (replying to this email should do it).

    Thanks,
    Lee.

  17. I haven't been able to delete some services (ex.: Vimeo) from my profile. I'm using Mac OS 10.6 and Chrome

    1 vote
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  18. Rapportive is showing my old/cancelled Linked In Account (old photo/information). How can I get this updated to my new account? Can I control what information/social media Rapportive shares about me?

    1 vote
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    Hi Laura,

    When you have an email open, click the ‘rapportive’ menu link at the top of Gmail and select “Edit your profile”. This will allow you to remove any out of date links and add any new entries to the profile.

    If you run into any problem, please just reply to this email and let me know which edits you would like and I can make them directly to your data.

    Kind regards,
    Lee.

  19. I need to have my inbox show folders on the far left, messages next to that, and message previews after that. Unfortunately for me, that seems to push the Rapportive add-in off of the screen. (Part of it shows, but not all.)

    I haven't found a way to reduce the width of the preview pane, so my next idea is to drag the Rapportive add-in to the left. I COULD drag the other screens (folders, messages) to the left, but that would narrow them too much for me.

    7 votes
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    Hi Chris,

    Thanks for the idea, it’s a tricky business fitting everything in a limited space! :)

    Do you think it would be better or worse if we reduced the size of the preview pane to make sure Rapportive always fitted on screen?

  20. 1 vote
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