814 results found
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3 votes
Hi again Jeffrey,
This is the same database slowness problem again :(.
Conrad
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Ability to choose the twitter account to folow a user
I have two twitter accounts. I would like, when the info about a user is displayed, to be able to choose the account to follow him (I don't always want to use the default one)
2 votes -
Add Github last activities
Add Github last activities like we have the last tweets. Would be nicier to see what the other people are building without leave gmail. =D
4 votesHi Paulo,
Another great idea — thanks :).
Not sure when we’ll have time to do this, but it would be great!
Conrad
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1 vote
Hi Jeeeyul,
This shouldn’t cause problems. If you email supportive@rapportive.com with the data you’d like it to show, I can fix it for you.
Conrad
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1 vote
Hi,
Please send the details of this problem to supportive@rapportive.com and I’ll fix it for you :).
I need to know: 1) what email address is causing problems? 2) which data is wrong.
Thanks!
Conrad
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Display the Rapportive layer beneath Gmail's scrollbar
Because I use a browser window set to a particular size, the Rapportive layer at the side of my Gmail window sits on top of the Gmail scrollbar, which prevents me from easily scrolling down the window.
Please set Rapportive so that it sits beneath Gmail's scrollbar!
7 votesHi James,
This is definitely something we need to fix! I’ll update this story when we have some progress,
Thanks in advance for your patience,
Conrad -
Gmail Calendar Add malfunctions with Rapportive.
There seems to be an issue with Add to Google Calendar from Gmail when Rapportive is active - it leads to a Google error page, saying the address is too long. This is happening both in Firefox and Chrome at this stage. Any ideas how to fix this?
1 voteHi Gerald, sorry to hear we might be interfering with the calendar integration. Could you email supportive@rapportive.com with a few more details to help us track this down? The following would help:
- a screenshot of Gmail while you’re viewing an email with an “Add to Google Calendar” link
- a screenshot of the error page you see when you click the link
Thanks!
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Problem: Clicking on signout in gmail says "please wait" but does not signout...
After installing rapportive, when i click on signout button.. the page just says "please wait" i dont know what the problem is? Does any one have this issue too..
1 voteHi Vineel,
That doesn’t sound right… any chance you could send a screenshot to supportive@rapportive.com, and I’ll see if I can spot the problem.
Thanks!
Conrad
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3 votes
Hi Nick,
Thanks for mentioning this — as it’s something the people widget supports we’d really like to add this to Rapportive.
I’ll update this story when we make progress,
Conrad
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Rapportive not finding people
Rapportive isn't finding anyone from Facebook/Google+. I've logged into everything, and it manages to find my profile when I pull up an email I sent to myself, but does not find anyone else.
3 votesThanks for your note, and sorry that we weren’t able to find any profiles for your contacts! Although we try hard, Rapportive isn’t perfect. There can be several reasons why we wouldn’t find profiles: maybe your contacts use different email addresses on social networks, or maybe they have their privacy settings set so that they cannot be found. Sometimes it can also simply take a few hours until we’ve gathered the data.
We’re continuing to work on making this better — in the meantime, thanks for your patience!
Best, Martin
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have a refresh button to reload contacts when duplicates have been merged in google contacts
I sometimes find I have multiple contact entries for the same person In my gmail address book I sometimes find I have duplicates. If I go and merge them together in gmail, when I come back to the message and click Google Contacts, Rapportive finds nothing. I would expect that it would refresh and now show me the additional contact info rather than taking me to the google contacts home and telling me the contact was deleted.
1 voteHey Joseph, thanks for your note. Rapportive does notice when you’ve merged contacts, and shows the updated information in the sidebar, but it may take 1-2 days for your change to get picked up by the sidebar. We’re looking into ways of speeding this up in future. (A button to reload would be a possibility, but it would add clutter in the 99% of cases when you don’t need it, and so we’re hesitant to add more buttons.)
Best,
Martin -
Can't Login under Windows Chrome, but Windows Firefox works fine
I have successfully logged in using Windows Firefox 8.0.1, but for whatever reason, when I click on the LogIn link under Chrome 17.0.963.56, nothing happens. I have cleared cache and restarted with no change.
1 voteThanks for your note — that sounds like a bug. I’ll follow up by email to figure out the details.
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1 vote
Hey Suzanne, thanks for pointing out this issue. I’m not sure I understand where this error is happening — next time you see it, could you take a screenshot and send it to supportive@rapportive.com? Thanks!
Martin
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Warn before installing Google Apps that happy users of the GMail raplet may be disappointed.
Seems like all reviews of HAPPY rapportive users in GMail moving to Google Apps are extremely disappionted. How about at least warn users before they change. I am on; in Google Apps I no longer have access to the right side raplet of my list info.
3 votesHey Bill, thanks for your note. I agree that the Google Apps gadget is somewhat of a disappointment; we’re actually thinking of discontinuing it, since the environment it runs in is very restrictive and doesn’t allow us to provide the user experience we want. Also the normal Rapportive sidebar works just fine on Google Apps domains.
Best,
Martin -
PC
broken on PC. right margin runs over
1 voteHi Rohit,
Would you be able to reply to this email with a screenshot of your browser window? That will help us track down the issue.
Thanks,
Lee. -
Problem: it shows twitter handle from my old job.
My profile shows my private twitter handle (on top) and the one from my old job (below). Its really important this is changed to the handle of my current one. How do I do this?
This is a big problem for me as I dont want to be affiliated with me past job. I've even unfollowed them to see if that helped with no avail. It also brings up the feed from them in my profile which makes matters 10 times worse.
4 votesHi Tine,
Thanks for getting in touch. When I look at your profile, I see the twitter account for @tahitahi, is that the correct profile? I’m not able to see any others. If you’re still seeing them could you send me the usernames by email, (replying to this email should do it).
Thanks,
Lee. -
Profile update is VERY slow...
I haven't been able to delete some services (ex.: Vimeo) from my profile. I'm using Mac OS 10.6 and Chrome
1 voteHi there,
Would you be able to email supportive@rapportive.com (simply reply to this email) with the address of the profiles you’re trying to edit?
Thanks,
Lee. -
Rapportive is showing my old/cancelled Linked In account with old info, photo's. How can I get this changed to the new one?
Rapportive is showing my old/cancelled Linked In Account (old photo/information). How can I get this updated to my new account? Can I control what information/social media Rapportive shares about me?
1 voteHi Laura,
When you have an email open, click the ‘rapportive’ menu link at the top of Gmail and select “Edit your profile”. This will allow you to remove any out of date links and add any new entries to the profile.
If you run into any problem, please just reply to this email and let me know which edits you would like and I can make them directly to your data.
Kind regards,
Lee. -
allow me to change the width and location so that it fits on my screen
I need to have my inbox show folders on the far left, messages next to that, and message previews after that. Unfortunately for me, that seems to push the Rapportive add-in off of the screen. (Part of it shows, but not all.)
I haven't found a way to reduce the width of the preview pane, so my next idea is to drag the Rapportive add-in to the left. I COULD drag the other screens (folders, messages) to the left, but that would narrow them too much for me.
7 votesHi Chris,
Thanks for the idea, it’s a tricky business fitting everything in a limited space! :)
Do you think it would be better or worse if we reduced the size of the preview pane to make sure Rapportive always fitted on screen?
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1 vote
- Don't see your idea?