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  1. 2 votes
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    1 comment  ·  Admin →
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  2. When already in a rap session on a user info screen & not signed into mailchimp the Login to Mailchimp is there - when clicked a separate window opens & after signing in no matter what I do (even log out back into rap it doesn't recognize i'm signed into mailchimp - ideas? Should I be signed into mailchimp before I sign into gmail?

    2 votes
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    Hi Marvin, which browser are you using for Gmail? Generally yes, you do need to be signed into Mailchimp in the same browser as your Gmail tab before you can use the Raplet.

    If the login through the Raplet doesn’t work, please can you let Mailchimp know, since they provide the Raplet :)

    Thanks!
    Martin

  3. This way when we are chatting with people we can create notes that we should remember in various discussions with this person - these notes should even be visible from their facebook profile and gmail contacts.

    This way we can always get back to notes about this person and keep abreast of whats important and going on in their life.

    Great for networking.

    2 votes
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    1 comment  ·  Admin →
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  4. I have a contact who updated his profile 2 weeks ago and it still not reflected on Rapporative

    2 votes
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    1 comment  ·  Admin →
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    Hi Idan, thanks for your note. I’m afraid it can vary quite a lot — because of the large number of people we need to deal with, it can sometimes take a long time for the information to get updated.

    We’re working on making this better — thanks for bearing with us in the meantime!

    Best,
    Martin

  5. 2 votes
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  6. 2 votes
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    Hey Dmitry,

    That’s an awesome idea — thank you for getting in touch!

    Obviously it will take quite a bit of doing to get it right, but it’s certainly something we could look into.

    Thanks again,
    Conrad

  7. No need to clutter the allocated space with info you have on this person, but not care about. It can just hidden/unhidden.

    2 votes
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    Hi Stanislav,

    We’re working on a small redesign to Rapportive that will learn which fields are most important to you — i.e. membership links will take up less space if you never click on them.

    Conrad

  8. I noticed that the "Add Friend" button is shown in the Facebook section, even for contacts who are already my Facebook friends. This is confusing -- it should only be shown if the contact is on Facebook and we are not currently friends.

    2 votes
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    HI Ayaz,

    There are two times when Rapportive gets this wrong — the first time is before you connect to Facebook, then we can’t tell who your friends are; the second time is just after you’ve friended someone. It might take us up to a week to update the status.

    We have some ideas on how to make this happen faster, and we’ll keep this message updated as things improve.

    Sorry for the inconvenience,
    Conrad

  9. 2 votes
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    Hi Sumukh,

    This would sometimes be pretty useful, I agree. In the meantime, did you know that you can hover over an email address or a sender to see their Rapportive profile?

    Conrad

  10. Would be great if you supported StackExchange profiles, as they aggregate activity across all of the StackExchange sites (stackoverflow, serverfault, superuser etc)

    2 votes
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    1 comment  ·  Admin →
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    Hey Josh,

    Great idea! I had a quick look and I couldn’t find stack-exchange profiles — they all seem to be for a specific site.

    Was I just looking in the wrong place?

    Conrad

  11. In chrome/win 11.0.696.71, every time I try to connect to my facebook profile, the button to submit falls under the bottom of the window. I try adjusting window size, and nothing works, so I can't actually submit the form, so I can't do any facebook connections from gmail. Help!

    2 votes
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  12. If I cancel out of a Rapportive LinkedIn connect request, I still see an update to the contact's LinkedIn widget as "connected."

    2 votes
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    started  ·  Andrew Brown responded

    Hey Shawn,

    Thanks for pointing this out. It’s definitely a problem that we’re jumping on to fix as soon as we can!

  13. Clicking on Google Chat should start a chat with the currently highlighted person, not with the person who initiated the e-mail thread.

    2 votes
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  14. I've just started using Rapportive and it's very cool, except that Lilnked-in contacts are not appearing on your sidebar very often. When I click, your message box finds that they are there after all. Annoying

    2 votes
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    Hi Nick,

    That doesn’t sound right… is Rapportive showing people on LinkedIn as though you were not connected to them even though they are?

    Could you please let me know of an email address for which this happens?

    Thanks,

    Conrad

  15. 2 votes
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  16. I hit the link to login with LinkedIn, Google, Facebook, it appears to happen, then Rapportive refreshes, and it still says I need to login.

    2 votes
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    Hi,

    Thanks for getting in touch, and thank you for using Rapportive.

    We deployed a change to the Rapportive code on Saturday that may have caused similar problems (we didn’t notice any in testing, but there’s always a chance we missed something).

    Have you tried refreshing Gmail this week?

    Conrad

  17. so that when using Adium, you can either mouse over or right click to get rapportive data on the user.

    2 votes
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    Hi Greg,

    Thanks — that’s an awesome idea!. I’m not sure how much time we’ll have to work on Rapportive outside of Gmail, but this would be a pretty good fun place to start :).

    Thanks again,

    Conrad

  18. 2 votes
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  19. In the new look gmail the Rapportive login button sits over the search button. Is it possible to move this, perhaps on to the new drop down toolbar?

    2 votes
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  20. Hello devs,

    Rapportive won't log in or allow me to edit my rapportive profile.

    It keeps asking me to sign up with google, linkedin, facebook or other, opens and closes the new window and nothing happens.

    Any ideas?
    Cheers

    2 votes
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    Hi Bruno,

    Thanks for getting in touch — that sounds most odd indeed.

    I’ve tried upgrading to Chrome 19 but I don’t see the effect you are reporting.

    Is there any chance you could try downgrading to the beta channel of Chrome and seeing whether that fixes your problems?

    Thanks,

    Conrad

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