814 results found
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2 votes
Thanks Michael — that’s a great idea! I’ve added it to our todo list, and will let you know when it’s been done.
Yours
Conrad -
mailchimp signon doesn't seem to validate correctly
When already in a rap session on a user info screen & not signed into mailchimp the Login to Mailchimp is there - when clicked a separate window opens & after signing in no matter what I do (even log out back into rap it doesn't recognize i'm signed into mailchimp - ideas? Should I be signed into mailchimp before I sign into gmail?
2 votesHi Marvin, which browser are you using for Gmail? Generally yes, you do need to be signed into Mailchimp in the same browser as your Gmail tab before you can use the Raplet.
If the login through the Raplet doesn’t work, please can you let Mailchimp know, since they provide the Raplet :)
Thanks!
Martin -
Integrate a notes section in Gmail/Facebook Chat
This way when we are chatting with people we can create notes that we should remember in various discussions with this person - these notes should even be visible from their facebook profile and gmail contacts.
This way we can always get back to notes about this person and keep abreast of whats important and going on in their life.
Great for networking.
2 votesHi David, thanks for your idea; I think that’s really interesting. We are looking to make your notes accessible from more places, and we’ll take this into account.
Best, Martin
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How often does the Linked-In info get updated ?
I have a contact who updated his profile 2 weeks ago and it still not reflected on Rapporative
2 votesHi Idan, thanks for your note. I’m afraid it can vary quite a lot — because of the large number of people we need to deal with, it can sometimes take a long time for the information to get updated.
We’re working on making this better — thanks for bearing with us in the meantime!
Best,
Martin -
2 votes
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2 votes
Hey Dmitry,
That’s an awesome idea — thank you for getting in touch!
Obviously it will take quite a bit of doing to get it right, but it’s certainly something we could look into.
Thanks again,
Conrad -
Consider displaying info of other social networks on demand just like labels in gmail.
No need to clutter the allocated space with info you have on this person, but not care about. It can just hidden/unhidden.
2 votesHi Stanislav,
We’re working on a small redesign to Rapportive that will learn which fields are most important to you — i.e. membership links will take up less space if you never click on them.
Conrad
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Don't show Facebook "Add Friend" for a contact who is already my friend
I noticed that the "Add Friend" button is shown in the Facebook section, even for contacts who are already my Facebook friends. This is confusing -- it should only be shown if the contact is on Facebook and we are not currently friends.
2 votesHI Ayaz,
There are two times when Rapportive gets this wrong — the first time is before you connect to Facebook, then we can’t tell who your friends are; the second time is just after you’ve friended someone. It might take us up to a week to update the status.
We have some ideas on how to make this happen faster, and we’ll keep this message updated as things improve.
Sorry for the inconvenience,
Conrad -
2 votes
Hi Sumukh,
This would sometimes be pretty useful, I agree. In the meantime, did you know that you can hover over an email address or a sender to see their Rapportive profile?
Conrad
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support StackExchange profiles
Would be great if you supported StackExchange profiles, as they aggregate activity across all of the StackExchange sites (stackoverflow, serverfault, superuser etc)
2 votesHey Josh,
Great idea! I had a quick look and I couldn’t find stack-exchange profiles — they all seem to be for a specific site.
Was I just looking in the wrong place?
Conrad
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chrome buttons slip under bottom of popup
In chrome/win 11.0.696.71, every time I try to connect to my facebook profile, the button to submit falls under the bottom of the window. I try adjusting window size, and nothing works, so I can't actually submit the form, so I can't do any facebook connections from gmail. Help!
2 votesHi Lucinda,
This is a known bug in Facebook — I reported it to them at http://bugs.developers.facebook.net/show_bug.cgi?id=17905.
If you have a copy of Firefox handy, it may be worth trying to connect using that.
Sorry, there’s not much I can do,
Conrad
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LinkedIn shows as "connected" even if I cancel the connect request
If I cancel out of a Rapportive LinkedIn connect request, I still see an update to the contact's LinkedIn widget as "connected."
2 votesHey Shawn,
Thanks for pointing this out. It’s definitely a problem that we’re jumping on to fix as soon as we can!
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Fix the error with the Google Chat link.
Clicking on Google Chat should start a chat with the currently highlighted person, not with the person who initiated the e-mail thread.
2 votesI mtf,
Thanks for getting in touch. We’ve tried pretty hard to make this not happen, but it seems you’ve hit a case we can’t handle!
Would it be possible for you to describe the email in question (or just send a screenshot) to supportive@rapportive.com
Thanks!
Conrad
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improve Linked-in contact recognition
I've just started using Rapportive and it's very cool, except that Lilnked-in contacts are not appearing on your sidebar very often. When I click, your message box finds that they are there after all. Annoying
2 votesHi Nick,
That doesn’t sound right… is Rapportive showing people on LinkedIn as though you were not connected to them even though they are?
Could you please let me know of an email address for which this happens?
Thanks,
Conrad
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2 votes
Hi Mike,
We were having a few scaling problems yesterday, though we’re working on it!
Conrad
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Currently can't log in to LinkedIn et al.
I hit the link to login with LinkedIn, Google, Facebook, it appears to happen, then Rapportive refreshes, and it still says I need to login.
2 votesHi,
Thanks for getting in touch, and thank you for using Rapportive.
We deployed a change to the Rapportive code on Saturday that may have caused similar problems (we didn’t notice any in testing, but there’s always a chance we missed something).
Have you tried refreshing Gmail this week?
Conrad
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integrate with Adium
so that when using Adium, you can either mouse over or right click to get rapportive data on the user.
2 votesHi Greg,
Thanks — that’s an awesome idea!. I’m not sure how much time we’ll have to work on Rapportive outside of Gmail, but this would be a pretty good fun place to start :).
Thanks again,
Conrad
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2 votes
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Is it possible to move the Rapportive login button on the new look gmail
In the new look gmail the Rapportive login button sits over the search button. Is it possible to move this, perhaps on to the new drop down toolbar?
2 votesHi Jonathan,
I’ve just replied to your email — we’ll definitely look into this,
Conrad
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Rapportive + Gmail + Chrome 19
Hello devs,
Rapportive won't log in or allow me to edit my rapportive profile.
It keeps asking me to sign up with google, linkedin, facebook or other, opens and closes the new window and nothing happens.
Any ideas?
Cheers2 votesHi Bruno,
Thanks for getting in touch — that sounds most odd indeed.
I’ve tried upgrading to Chrome 19 but I don’t see the effect you are reporting.
Is there any chance you could try downgrading to the beta channel of Chrome and seeing whether that fixes your problems?
Thanks,
Conrad
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