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  1. Currently you also see mentions in Twitter updates. As mentions are addressed to only one person, I think it does not make sense to show these. It would be best to only show real status updates and not the mentions.

    19 votes
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    1 comment  ·  Admin →
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    Hi Anton,

    That’s a very good point. We’ve found that the conversation view of Rapportive (if you hover over a tweet, you can see the entire conversation) can be quite cool sometimes, and that mostly uses the mentions to work.

    That said, we could filter them out optionally so that you got a better view of what people say unprompted.

    Conrad

  2. 1 vote
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    1 comment  ·  Admin →
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    Hi Randy,

    Interesting.. you might have to manually “remove” the old Facebook link — just hover over it and click “remove”.

    Interesting.. you might have to manually “remove” the old Facebook link — just hover over it and click “remove”.I can do this for you if you tell me which of your email addresses this is happening on (either here or supportive@rapportive.com).

    Interesting.. you might have to manually “remove” the old Facebook link — just hover over it and click “remove”.I can do this for you if you tell me which of your email addresses this is happening on (either here or supportive@rapportive.com).Thanks,
    Conrad

  3. I suspect that this is already on your radar, but it would be nice to see Google+ added to rapportive, and for G+ support to include a display of public posts/posts shared with me.

    93 votes
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  4. 3 votes
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  5. When I switch accounts in Gmail/Google Apps Rapportive should automatically switch to my Rapportive profile regarding that account.

    3 votes
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    Hi Jonathan,

    Thanks for getting in touch, and thank you for using Rapportive.

    We should already do this — though it’s possible we don’t handle some cases correctly.

    Would you be able to send me a summary of what kind of Gmail accounts you have to supportive@rapportive.com?
    Have you used the Rapportive switch account menu in the past?

    Thanks!

    Conrad

  6. I love the new Google People sidebar in GMail, but I also love Rapportive. I can't use both, as it seems like Rapportive overrides Google People. Is a fix to allow them to co-exist in the works? If not, I would love it to be!

    3 votes
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  7. Clicking on Google Chat should start a chat with the currently highlighted person, not with the person who initiated the e-mail thread.

    2 votes
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  8. 1 vote
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    Hi Dan,

    We used to show these where the “Call” button is now — but we thought that that was more useful.

    Don’t worry though, the information is still there, if you hover over the button you will see a black hovercard appear which will say “Phone John’s number” or words-to-that-effect.

    Is that useful enough for you?

    Conrad

  9. Display the most current six events both you and the sender has/is attending. Primarily this would should events from your Google Calendar they are invited to, but showing any LinkedIn or Facebook events accessible to both of you would also help make connections.

    9 votes
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    Hi Nick,

    Thanks for getting in touch! This is a great idea — particularly aggregating events from multiple places :).

    I’ll keep this story up to date as we think about it more.

    Conrad

  10. I think it would be great if Rapportive could connect contacts on Gmail with both the Mac address book and with Skype.

    10 votes
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  11. It sucks, the box gets in the way and I can't read some part of my email message. Uninstalled.

    6 votes
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    1 comment  ·  Admin →
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    Hi Hendra,

    Thanks for getting in touch, and thanks for letting us know — that certainly should not happen.

    Would you have a moment to send me a screenshot of what you saw, so that we can try and fix this problem for everyone?

    Thanks a lot!
    Conrad

  12. Rapportive currently doesn't provide a way to "Start a group chat". "invite everyone to a Google Calendar event", or "email the current group of people".

    32 votes
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    Hi All,

    We’re planning to do this, if you vote for this idea, we’ll be able to prioritise accordingly; and as a nice bonus, we’ll let you know when it’s done :).

    Conrad

  13. First of all Rapportive is brilliant! Kudos! It settled right down and got to work.

    Now I want to share it with some contacts. Rapportive for all!! Oh, wait. I have to leave the app, go to the site, copy the link - Oh No! ... enthusiasm dimming ... must ... send .. email ... Interruption! New priority! Referral lost so sorry!

    A social app that doesn't promote it self socially? Counterintuitive. Did you consider this and reject as too intrusive and presumptuous? What are you? Canadian? :)

    I'd like an easy way to tell people how Rapportive is a…

    0 votes
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    Hey Patrick,

    Thanks for the glowing endorsement :D.

    We do already have the “share rapportive on Twitter” button, but perhaps you’re right — we should make it easier to share via email as well.

    I’ll keep this idea up-to-date as we begin to work on things,

    Thanks,
    Conrad

  14. Custom fields would help bridge the gap between this and a CRM. Notes are nice, but actual fields are a lot more useful.

    8 votes
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    1 comment  ·  Admin →
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  15. The raplets system is very useful when dealing with email threads. However, it would also be useful to have custom raplets in your inbox as well, so you can decide who you need to follow up with next (If it's a CRM) or have other useful information. The gmail inbox is like a dashboard for many people, and this would add a ton of power and flexibility without forcing us to go into third party applicaitons.

    3 votes
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    Hey Adrian,

    This is something we really want to do — though obviously we need to work out what we can put into your Inbox that is as useful as the per-email sidebar first :).

    Conrad

  16. There are certain email addresses I dont want to see details from. I want to be able to stop Rapportive from searching my social networks for those email addresses

    6 votes
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  17. If I cancel out of a Rapportive LinkedIn connect request, I still see an update to the contact's LinkedIn widget as "connected."

    2 votes
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    started  ·  Andrew Brown responded

    Hey Shawn,

    Thanks for pointing this out. It’s definitely a problem that we’re jumping on to fix as soon as we can!

  18. I have developed an Android app which (besides other things) lets users take notes after every call they make - see here (including demo video): https://market.android.com/details?id=com.handyelephant.apcrm

    It would be awesome if user's could sign into Rapportive from within the app (e.g. via oAuth), so that the app could automatically synchronise these notes with Rapportive.

    3 votes
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  19. I want to click a button that adds Joe to my "work" label.

    3 votes
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  20. Apparently some (all? most? much?) of the Rapportive profile data is based on educated guesses of what online profiles correspond with an email address.

    I just figured out that Rapportive's insistence on picking some strange user icon for my gmail address, instead of its gravatar, was due to it having associated me with some bloke on Facebook (http://www.facebook.com/johan.sundstrom1) which seems to bear my name.

    I would appreciate some kind of indicator of "we're guessing wildly on loose grounds here", as opposed to really solid, provable kinds of data like "this gravatar really does belong to the email address…

    3 votes
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    planned  ·  Andrew Brown responded

    Thanks for getting in touch, this is something we’ve been meaning to do for a while.

    I just took a look and the incorrect data on your profile came from an old provider we no longer use — anything in the future should be up-to-date.

    If you have any other problems, feel free to let us know either here or at support@rapportive.com!

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