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  1. Outlook plugin

    887 votes
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    96 comments  ·  General  ·  Admin →
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    under review  ·  AdminSam Stokes (Admin, Rapportive) responded

    We’ll definitely consider supporting Outlook if enough people want it. To that end, if you haven’t already, would you mind voting on this idea? We get a lot of feature requests (for which we’re very grateful!) and the votes help us to prioritise.

    Simon Thorn supported this idea  · 

  2. Also enhance data in the Contacts view

    251 votes
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    20 comments  ·  General  ·  Admin →
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    under review  ·  AdminSam Stokes (Admin, Rapportive) responded

    Could you suggest how you would like this to work? We don’t want to run the risk of being confusing – if we show our sidebar, which is basically a contact record, next to the existing Google contact record, it would look a bit weird, especially if the data we have isn’t the same as what you’ve got in your address book.

    What would you find most useful to augment Google Contacts? Or is the main benefit that you’d be able to search directly for a contact (as Michelle describes) rather than having to first find an email from them?

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    Simon Thorn commented  · 

    I think the new contact view in gmail should give enough room to have the standard Rapportive sidebar if you are able to integrate the two?

    Simon Thorn supported this idea  · 

  3. Allow indicating when several email addresses are the same person

    1,352 votes
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    66 comments  ·  General  ·  Admin →
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    planned  ·  AdminSam Stokes (Admin, Rapportive) responded

    We’ve made some progress on this: once you’ve connected your Google Contacts to Rapportive (http://blog.rapportive.com/address-book-inbox-together-at-last), then if you have several email addresses for a contact, we’ll recognise that the different email addresses are the same person, and show the same profile for all of them. This means you can “link” two profiles together by creating a contact in Google Contacts with both of the email addresses – however please note we could take up to a day to notice the change.

    If we determine from your Google Contacts that two email addresses are the same person, that will be private to you – i.e. you’ll see the same information for that person from then on, but other people will still see them as separate. That’s because people often want to keep their personal and professional identities separate in public.

    We know there are times when you want to…

    Simon Thorn supported this idea  · 
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    Simon Thorn commented  · 

    It would seem also that Rapportive is case sensitive on email addresses? I now apparently have two user profiles for the same email address, the only difference being capitalization of some of the letters. I did get the same defaults in the profile in both cases, so your search mechanism isn't case sensitive apparently.