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  1. 51 votes
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    10 comments  ·  General  ·  Admin →
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    Sorry that we don’t work well if you have Etacts enabled!

    We try to fit in nicely into the Gmail interface, but unfortunately there are so many ways to customise it that we don’t always get it right!

    We’ll see what we can do to coexist with customisations like this.

    Christopher Montone supported this idea  · 
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    Christopher Montone commented  · 

    I have this same problem. Although those is so much overlap between these two companies they should just merge or Rapportive needs to add e-mail tracking.

  2. 181 votes
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    13 comments  ·  General  ·  Admin →
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  3. 1,352 votes
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    66 comments  ·  General  ·  Admin →
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    We’ve made some progress on this: once you’ve connected your Google Contacts to Rapportive (http://blog.rapportive.com/address-book-inbox-together-at-last), then if you have several email addresses for a contact, we’ll recognise that the different email addresses are the same person, and show the same profile for all of them. This means you can “link” two profiles together by creating a contact in Google Contacts with both of the email addresses – however please note we could take up to a day to notice the change.

    If we determine from your Google Contacts that two email addresses are the same person, that will be private to you – i.e. you’ll see the same information for that person from then on, but other people will still see them as separate. That’s because people often want to keep their personal and professional identities separate in public.

    We know there are times when you want to…

    Christopher Montone supported this idea  ·