814 results found
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1 vote
Hi Lilach,
Could you please take a screenshot of this and send it to supportive@rapportive.com — that definitely shouldn’t happen!
Thanks,
Conrad
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Use Firefox 4's new restartless add-on feature for easy installs
Use Firefox 4's new (beta) restartless add-on feature if possible as it makes it much easier to get going on a new installation of Firefox!
It can be used immediately after install if this is possible!
0 votesHi Harley, we’re definitely looking for ways to improve our installation experience, and avoiding forcing a restart in Firefox would help a lot. We’ll update here when we have an idea of how feasible it is!
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Is it possible to display online persons in other networks
Is it possible to display online persons in specific community
1 voteHey again Prakash,
I’m not sure how easy this is to do — but it would be really cool if it worked.
I’ll let you know if we start work on this,
Conrad
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Link Skype and Facebook Chat, so I can chat in real-time
Sometimes an e-mail needs to be escalated to something a bit more interactive.
5 votesHi James,
That sounds like a great idea — thanks!
Out of interest, do you use Google Chat at all?Conrad
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Make the skin changeable
Hi, I can see that Rapportive once had a clear background but it's now white. It'd be great for me if I could change it to clear so it doesn't look out of place with my Gmail Redesigned plugin.
1 voteHi Hung-Su,
Sorry about that! I’m not sure we’ll provide an explicit theme chooser for Rapportive, but we should certainly try to make it blend in better — I just tried it with Gmail redesigned, it’s horrible!
Conrad
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Search CrunchBase by email and not just by name
My name is Van Nguyen and there are two of us in Crunchbase. When people receive email from me, the other guy/gal shows up.
13 votesHi,
Crunchbase don’t expose a find by email API, so we’re relegated to using names for the moment.It is now the case that if you add a link to your Crunchbase profile in the sidebar, we’ll show that instead of the find-by-name result.
If you’d like the profile removed completely (for you or someone you’ve emailed), please do send an email to supportive@rapportive.com and we’ll sort it out.
Thanks!
Conrad -
Personalized auto-reply templates for inquiries
My website has a generic info@ to capture inbound interest from new users. I get a ton of emails every day but it takes too long to get back to each of them. When I do, though, my users love the personalized response that Rapportive allows me to offer (even if they haven't provided their name/location/etc.). One alternative to responding more quickly is the standard, impersonal, auto-reply - but we all know those totally suck. So what I'd like to do is scrape the name/location from Rapportive, plug those into an auto-reply shell, and buy some time on a proper…
3 votesHi Benjamin, that’s an interesting idea, thank you! At the moment we unfortunately don’t have a way of personalising auto-responders. But it’s something to consider.
In what way are you thinking about personalising the messages? Do you simply plug in the sender’s name in the greeting line, or is it more complicated than that?
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Lookup a by Social Media handle
The power of your database is that you link a person to all their social media profiles. I often get twitter/facebook followers but I don't know their email address. It would be nice to take a twitter follower and to be able see their facebook account so that I can follow them on all their profiles.
I think it would be a bad idea to allow me to know their email address without their permission, however to show me their other accounts would be very helpful.
Thanks for a very useful product.
1 voteHi Stephen,
Thanks for getting in touch, and thank you for the idea!
This is something we’ve discussed a bit internally — it would be awesome to support it, but as you say there are definitely issues that need a good deal of thought.
Conrad
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1 vote
Hi Luis,
This is definitely something we’re planning to do.
I’ll update this story when we make progress,
Thanks for bringing it up,
Conrad
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A function to enable/disable the profiles visualization but keeping the network connections online
I would like to enable the profile visualization only when it's interest for me and then hide it when i don't want to display it (maybe to save some internet resources utilized to find the contacts information when i'm using a dial up connection).
1 voteHi Luis,
Interesting idea — so we’d only show the links, and not anything else?
That might be good for a “Diet Rapportive” if you’re concerned about bandwidth.
Thanks for suggesting it,
Conrad -
3 votes
Thanks David, that would be useful. We used to discover Stack Overflow profiles automatically, but found that it had performance problems. Hopefully we can re-enable them when the API has improved.
Cheers, Martin
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allow combining your claimed addresses in different groups
I have multiple email addresses using my real name, and multiple addresses using my online nickname. I would like to combine my claimed addresses in two separate groups, one related each of these names. I assume others will have different but similar uses for combining into different groups too :).
1 voteHi again Jjwa :),
Another awesome idea — thank you! We left this out of version 1 of the feature, because we thought it might be a bit confusing. Now we know that people really want it, we can add it in the future.
Conrad
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Edit Sitelinks for a Websites Contact Email
This might be a confusing title but right now you cannot edit the sitelinks that show up for a profile of a Websites Contact Email. Example; Contact@website.com . It seems to be determined by the info it pulls from the sites meta data and site structure. For us who don't have design talent some of the links aren't useful to include and it would be nice to delete the uneccesarry links for a cleaner profile.
1 voteHi Susan,
We’re definitely going to do this in the future. In the meantime, please email supportive@rapportive.com and we’ll fix up any profiles you want fixed.
Conrad
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1 vote
Hi Michael,
I thought we only asked for feedback when we had nothing useful to display — or is that still too distracting?
Conrad
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add other email services
is there a similar program that works with other emails besides gmail?
1 voteHi David,
We’re certainly likely to move Rapportive into other email clients, but it’s a very long-term goal (there’s still plenty to do in gmail!).
There’s a company, Xobni, who provide a similar service for Outlook, if you need a quick-fix in the meantime.
Conrad
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Extract contact information from a (company) website using microformats
On http://www.ufirstgroup.com/ (for example) we embedded the company contact data using microformats. That way it can be automatically extracted by tools like rapportive.
3 votesThis would help us find more information for company addresses, although I’m not sure how many companies actually use microformats on their website. If you have gone to the trouble of doing this, please let us know here!
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should not list someone's tweets at the bottom of email that person has emailed - obnoxs, intrusive
should not list someone's tweets at the bottom of email that person has emailed - obnoxious and intrusive. When I supply an email to my twitter account, that should be private, even to cmopanies such as yours.
3 votesHi,
Thanks for getting in touch. If you want any information removed from Rapportive, please email me at supportive@rapportive.com and I’ll fix it for you immediately.
We’ve found that most people are happy to have their tweets shown in this manner, though obviously we can’t keep everyone happy. You may also be interested in Twitter’s “protected tweets” feature, which stops random people from being able to read your tweets.
Hope this is helpful,
Conrad -
1 vote
Hi Peggy, I’m afraid I don’t understand — we already try to look up social network profiles for your contacts, even without hitting a button. It doesn’t always succeed, but we’re working on improving it.
Can you give a bit more detail, to help me understand your idea?
Thanks, Martin
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add the ability to include a message when requesting a facebook friend-like when you can in facebook
5 votesThanks again John.
We wanted to do this too, but as far as we can tell Facebook doesn’t expose that functionality in the official APIs we’re using to allow you to add a friend.
If that changes, we’ll be sure to update Rapportive.
Conrad
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Show a list of documents exchanged with a contact
I could be very useful to have a list of all the documents exchanged with a specified contact
8 votesHI Mathieu,
That’s a very interesting idea. We have some plans for showing you useful portions of email history; and this would tie into that very nicely.
Thank you very much!
Conrad
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