814 results found
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1 vote
HI Jeff,
We should already show you the image from Google Contacts, though we only do this if we haven’t found an image elsewhere.
Have you manually added a lot of images to your Google Contacts?
Conrad
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1 vote
Hi Ramona,
Rapportive looks up-to-date to me. We are using the tag of http://www.ramona.co.il/. If you would like to change what it says, please email supportive@rapportive.com,
Conrad
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Allow me to turn this off. It is useless.
Allow me to turn this off. It is useless.
1 vote -
1 vote
Hi Dario,
Thanks for the example, I’ve observed the problem and will try and work out how to fix it as soon as possible,
Conrad
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1 vote
Hi Ross,
Ick — sorry for the embarrassment!
Adding a “My Gmail’s on Display” mode to Rapportive would be quite useful — we’ve had people caught out by the notes field as well (if I recall correctly one person actually plugged his laptop into a projector which let everyone in the company see the private notes).
I’m not yet sure the best way for this to look, but it’s certainly something we’ve thought about,
Conrad
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Allow access to the mMail contact block information
I should be able to get access to the existing Gmail information and tools, like contacts, all the people in an interaction, etc.
Rapportive should be additive with Gmail contact management features, not replace them.
1 voteHi Soren,
For Contacts that are in your Google Contacts Rapportive will still show you a contact link, and we allow you to switch between people in the conversation by just hovering over an email address or the sender’s name with the mouse.
We do want to improve this to make it easier to swtich from using Google’s People Widget to Rapportive,
Thanks for the idea,
Conrad -
Don't require that I authorise rapportive to tweet on my behalf when integrating with twitter. It _really_ puts me off...
In order to "follow" someone in twitter I have to authorise your app in twitter. One of the permissions you require is the ability to post tweets. This puts me off as I don't want you to post spam/ads etc. (although I'm trusting you won't...)
1 voteHi Matt,
Rapportive asks for permission to send tweets so that we can let you reply and retweet from the sidebar directly.
Obviously we’ll never send any tweet that you didn’t ask us to send, but I can see how the permission is still scary.
Conrad
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Add TripAdvisor profiles to the list of sync options
Add TripAdvisor profiles to the list of possible things to sync so we can see what our friends thought of the places they stayed.
1 voteHi Ivan,
Thanks for getting in touch, this is a great idea!
I’ll update this story when we make progress,
Conrad
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Do not validate names other than verifying. Do not change anything about it...
Do not validate names. It seems like my name came over from another service, and it was suggested that I move to "Victor Goff Iiii" when the original source had "III" correctly done. Leave my name alone, and I will try my hardest not to mangle yours, OK?
1 voteHI Victor,
Thanks for pointing this out, I’ll see if I can make our algorithms less destructive.
Conrad
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1 vote
Hi,
Thanks for getting in touch. To remove Rapportive, please follow the instructions at https://rapportive.com/help#uninstallation.
Please let me know if you need any help,
Conrad
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Fix please this instant "FC" when close gmail tab in Firefox 10.0 and 11beta2 on Ubuntu 10.10 10.10
On Ubuntu 10.10 rapportive 1.3.7 make instant Firefox crashes every time when I close tab with my gmail account.
Tested on FF 10.0 and 11 beta 2
Please fix this issue.
Thnx.1 vote -
your panel hides about a third of a video i'd like to have seen in total.
fix it please....give us the option to close said panel
1 voteHi John,
Thanks for getting in touch! I’m sorry about the difficulty. Would you be able to send a screenshot of the overlapping panel to supportive@rapportive.com (or reply to this email with it)?
That should help us track down the bug and get it fixed ASAP.
Thanks,
Lee. -
1 vote
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Rapportive is showing my old/cancelled Linked In account with old info, photo's. How can I get this changed to the new one?
Rapportive is showing my old/cancelled Linked In Account (old photo/information). How can I get this updated to my new account? Can I control what information/social media Rapportive shares about me?
1 voteHi Laura,
When you have an email open, click the ‘rapportive’ menu link at the top of Gmail and select “Edit your profile”. This will allow you to remove any out of date links and add any new entries to the profile.
If you run into any problem, please just reply to this email and let me know which edits you would like and I can make them directly to your data.
Kind regards,
Lee. -
Profile update is VERY slow...
I haven't been able to delete some services (ex.: Vimeo) from my profile. I'm using Mac OS 10.6 and Chrome
1 voteHi there,
Would you be able to email supportive@rapportive.com (simply reply to this email) with the address of the profiles you’re trying to edit?
Thanks,
Lee. -
PC
broken on PC. right margin runs over
1 voteHi Rohit,
Would you be able to reply to this email with a screenshot of your browser window? That will help us track down the issue.
Thanks,
Lee. -
1 vote
Hey Suzanne, thanks for pointing out this issue. I’m not sure I understand where this error is happening — next time you see it, could you take a screenshot and send it to supportive@rapportive.com? Thanks!
Martin
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Can't Login under Windows Chrome, but Windows Firefox works fine
I have successfully logged in using Windows Firefox 8.0.1, but for whatever reason, when I click on the LogIn link under Chrome 17.0.963.56, nothing happens. I have cleared cache and restarted with no change.
1 voteThanks for your note — that sounds like a bug. I’ll follow up by email to figure out the details.
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have a refresh button to reload contacts when duplicates have been merged in google contacts
I sometimes find I have multiple contact entries for the same person In my gmail address book I sometimes find I have duplicates. If I go and merge them together in gmail, when I come back to the message and click Google Contacts, Rapportive finds nothing. I would expect that it would refresh and now show me the additional contact info rather than taking me to the google contacts home and telling me the contact was deleted.
1 voteHey Joseph, thanks for your note. Rapportive does notice when you’ve merged contacts, and shows the updated information in the sidebar, but it may take 1-2 days for your change to get picked up by the sidebar. We’re looking into ways of speeding this up in future. (A button to reload would be a possibility, but it would add clutter in the 99% of cases when you don’t need it, and so we’re hesitant to add more buttons.)
Best,
Martin -
Problem: Clicking on signout in gmail says "please wait" but does not signout...
After installing rapportive, when i click on signout button.. the page just says "please wait" i dont know what the problem is? Does any one have this issue too..
1 voteHi Vineel,
That doesn’t sound right… any chance you could send a screenshot to supportive@rapportive.com, and I’ll see if I can spot the problem.
Thanks!
Conrad
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