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  1. When I enter notes, they didn't appear immediately so I thought it was broken. When I came back to it later, they appeared.

    3 votes
    1 comment  ·  Admin →
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    Hi Jeffrey,

    Thanks for getting in touch, and sorry about this!

    We’ve been experiencing some delays with our database that can mean that notes are delayed in appearing.

    We’re definitely hoping to fix this soon!

    Conrad

  2. 3 votes
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  3. Because I use a browser window set to a particular size, the Rapportive layer at the side of my Gmail window sits on top of the Gmail scrollbar, which prevents me from easily scrolling down the window.

    Please set Rapportive so that it sits beneath Gmail's scrollbar!

    7 votes
    1 comment  ·  Admin →
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  4. It would be interesting (though possibly difficult) if Rapportive could discover the websites or blogs people publish from. And put a link to those places in the Rapportive sidebar.

    An easy attempt would be to grab web addresses from their signature. Even better would be to find some way to connect the email address to blogs - maybe Feedburner offers such a thing? Maye there are other ways to go about this too.

    3 votes
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    Hi Jack,

    Thanks for the reminder! We are planning to do something along these lines, though there are a few technical hurdles to get past first.

    I’ll update this idea when we have some progress,
    Conrad

  5. In the new look gmail the Rapportive login button sits over the search button. Is it possible to move this, perhaps on to the new drop down toolbar?

    2 votes
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  6. I noticed that some of the rapportive profiles include a summary of their website and links to website pages like "about" "blog" "products" etc. Profiles I'm referring to include Vimeo and Society6. Can I create a similar feature on my rapportive profile for my website? Thank you.

    3 votes
    How important is this to you?

    Hi Michael,

    If you send an email to supportive@rapportive.com with the email address that you use to send email about your blog, I can update its sidebar to look like the websites’.

    Feel free to include a paragraph of description and some links, otherwise I’ll just let the Rapportive parser have a go at generating them automatically from your blog.

    Conrad

  7. One of my contacts is a combination of two people that have very similar names. I cant find way to break them into two.

    4 votes
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  8. See http://googleblog.blogspot.com/2011/12/gmail-and-contacts-get-better-with.html
    I love that Rapportive currently does NOT detract ANYTHING of value from the GMail interface... but today Google dropped in a very rapportive-like feature, which gets squashed by rapportive.
    You've only had a few HOURS to work on it, but I thought I'd open the suggestion anyway.

    9 votes
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  9. The summaries you provide, developed from companies web pages', appear to garble certain HTML characters - like the emdash: &#8212.

    1 vote
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  10. Enable feedback on Rapportive suggestions to make the entire system a learning machine. In addition enable confidence on suggested background based on confirmed user feedback and weighted remote api calls/known sources.

    0 votes
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    Hi Mark,

    This is something we’ve been thinking about internally for ages.

    I’m not sure when we’ll have the time to implement it, but we’ll be sure to let you know when it’s available.

    Conrad

  11. Somewhere in the UI, get an invisible pixel that Cornify's Gmail.

    Useless, but awesome.

    http://www.cornify.com/

    9 votes
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  12. 3 votes
    1 comment  ·  Admin →
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    Hi Christopher,

    I think our emails got crossed, sorry! I see your comment with the detailed example now, that’s awesome, thanks. :)

    Could you email supportive@rapportive.com with the email addresses that would be better flagged as role-based? We have a set of rules (based on the username of an email address) but we can override them manually when needed.

    Thanks,
    Lee.

  13. 7 votes
    1 comment  ·  Admin →
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  14. When I receive a digest from a Google Group (e.g. django-non-relational@googlegroups.com) it would be far more useful to see the description of the group rather than a generic blurb about Google Groups.

    (In the general case, many mailing lists are recognised by GMail, producing text of the form "mailing list python-list.python.org Filter messages from this mailing list".)

    9 votes
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  15. For one of my friends, the auto-populated Twitter handle does not belong to him. I'd like to be able to notify rapportive that this info is incorrect

    4 votes
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  16. In google apps you now have personal contacts and domain level contacts - when I click on Google contact - it should show me BOTH versions of this persons information, not just MY contact version.

    5 votes
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  17. 0 votes
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    Hi again Robert,

    This is something we should really do! At the moment we just use guesswork to see whether or not you’re a company or a person, but allowing you to make that change yourself is a good idea!

    Again this is something we can fix if you let us know which email address you want changing by emailing supportive@rapportive.com

    Thanks,
    Conrad

  18. Currently in Chrome, when I click the Google Contacts link on the right in rapportive. I get the contact page open in a new tab. Shouldn't it open quickly in place?

    3 votes
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  19. I miss the names of those who liked a post in the Facebook integration.

    3 votes
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  20. Installed on Firefox ok, then checked Gmail, nothing there.

    What exactly does Rapportive do?

    Could you provide some better installation and use instructions, perhaps some screenshots, so we know what if anything is supposed to happen.

    Also some instructions on how and what it can be used for.

    I get the marketing blurb on your home page, unfortunately there's nothing else on your site that actually helps me understand what it is and how to use it.

    1 vote
    1 comment  ·  Admin →
    How important is this to you?

    Hi,

    Yes — we really need a first-user-introduction so that you know what’s going on!

    In order to actually see Rapportive you need to open an email inside Gmail — does that work for you?

    Conrad

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