32 results found
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1 vote
HI Jeff,
We should already show you the image from Google Contacts, though we only do this if we haven’t found an image elsewhere.
Have you manually added a lot of images to your Google Contacts?
Conrad
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Problem: it shows twitter handle from my old job.
My profile shows my private twitter handle (on top) and the one from my old job (below). Its really important this is changed to the handle of my current one. How do I do this?
This is a big problem for me as I dont want to be affiliated with me past job. I've even unfollowed them to see if that helped with no avail. It also brings up the feed from them in my profile which makes matters 10 times worse.
4 votesHi Tine,
Thanks for getting in touch. When I look at your profile, I see the twitter account for @tahitahi, is that the correct profile? I’m not able to see any others. If you’re still seeing them could you send me the usernames by email, (replying to this email should do it).
Thanks,
Lee. -
Allow access to the mMail contact block information
I should be able to get access to the existing Gmail information and tools, like contacts, all the people in an interaction, etc.
Rapportive should be additive with Gmail contact management features, not replace them.
1 voteHi Soren,
For Contacts that are in your Google Contacts Rapportive will still show you a contact link, and we allow you to switch between people in the conversation by just hovering over an email address or the sender’s name with the mouse.
We do want to improve this to make it easier to swtich from using Google’s People Widget to Rapportive,
Thanks for the idea,
Conrad -
Rapportive is showing my old/cancelled Linked In account with old info, photo's. How can I get this changed to the new one?
Rapportive is showing my old/cancelled Linked In Account (old photo/information). How can I get this updated to my new account? Can I control what information/social media Rapportive shares about me?
1 voteHi Laura,
When you have an email open, click the ‘rapportive’ menu link at the top of Gmail and select “Edit your profile”. This will allow you to remove any out of date links and add any new entries to the profile.
If you run into any problem, please just reply to this email and let me know which edits you would like and I can make them directly to your data.
Kind regards,
Lee. -
Friend's profile shows twitter that is definitely NOT his own.
Also wish I could provide feedback on issues in non-forum way (i.e. report bugs?)
3 votesHi Kusha,
Thanks for getting in touch, just send an email to supportive@rapportive.com and we’ll deal with it for you :).
We have been thinking about easier ways to allow reporting profile mis-matches, and we’ll definitely update uservoice when we’ve worked out a good solution.
Conrad
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6 votes
Hi guys,
We’ve just pushed out an update — would love to hear of any problems that still exist after a Gmail refresh.
Please feel free to send screenshots to supportive@rapportive.com.
Thanks!
Conrad
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Add smarterer
Add support for Smarterer - You could display their badges, or just a link to their smarterer profile
3 votesHi Mike,
I’ve done the first part of this now, which is to let you add your Smarterer profile to Rapportive.
Conrad
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Connect to Basecamp and Highrise and get info from there too
Include tasks, projects, deals, contact info, etc from Basecamp and/or Highrise systems
3 votesHi Nate,
We do already connect to Highrise — see https://rapportive.com/feedback/958313 for more information.
If you’d like to be added to the beta, just send an email to supportive@rapportive.com and I can do that for you.
We don’t yet connect to Basecamp, what information would you like to see from there?
Conrad
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Build Everything that as ever been asked for
Given so many features asked for, I thought it would be wise to aggregate them all under one coherent request. Here it is ^. Thanks!
3 votesHi Kirill, thank you :D We’re always working hard, building things that people are asking for — we will probably never finish this task, but I can safely say that it’s happening right now!
Best, Martin
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Store authentication token longer
At the moment I have to click "Log in as <email address>" fairly often, probably a few times a week. It would be great if this token would be as long lived as my gmail login cookie.
3 votesHi Sverre,
If you visit https://google.com/a/cpanel/rabbelier.com/Dashboard, you will see a “Google Apps is changing” notice if your domain is not transitioned.
If it has been transitioned, then clearing the cookies of https://accounts.google.com/ may help you rid yourself of the old state.
That said, it seems equally possible that delegated accounts could cause similar problems, and I know we haven’t added explicit support for them yet.
Conrad
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Add & synchronise notes through other apps (web and mobile) via an API
I have developed an Android app which (besides other things) lets users take notes after every call they make - see here (including demo video): https://market.android.com/details?id=com.handyelephant.apcrm
It would be awesome if user's could sign into Rapportive from within the app (e.g. via oAuth), so that the app could automatically synchronise these notes with Rapportive.
3 votesHI B W,
You can already show extra information inside Rapportive using our Raplets API (http://code.rapportive.com/).
Is that any good?
Conrad
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LinkedIn shows as "connected" even if I cancel the connect request
If I cancel out of a Rapportive LinkedIn connect request, I still see an update to the contact's LinkedIn widget as "connected."
2 votesHey Shawn,
Thanks for pointing this out. It’s definitely a problem that we’re jumping on to fix as soon as we can!
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Display contacts blogs they are writting
Display the blogs writting by the contacts
1 voteHi Prakash,
This is a great idea, thanks! We already show people’s Posterous links, it would be a small step to showing the recent posts too.
I’ll update this idea as we make progress,
Conrad -
chrome buttons slip under bottom of popup
In chrome/win 11.0.696.71, every time I try to connect to my facebook profile, the button to submit falls under the bottom of the window. I try adjusting window size, and nothing works, so I can't actually submit the form, so I can't do any facebook connections from gmail. Help!
2 votesHi Lucinda,
This is a known bug in Facebook — I reported it to them at http://bugs.developers.facebook.net/show_bug.cgi?id=17905.
If you have a copy of Firefox handy, it may be worth trying to connect using that.
Sorry, there’s not much I can do,
Conrad
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Consider displaying info of other social networks on demand just like labels in gmail.
No need to clutter the allocated space with info you have on this person, but not care about. It can just hidden/unhidden.
2 votesHi Stanislav,
We’re working on a small redesign to Rapportive that will learn which fields are most important to you — i.e. membership links will take up less space if you never click on them.
Conrad
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Show a summary of the contact's website (at their email domain)
A bunch of my contacts come up with the ol' "We couldn't find this person on any social networks" message. That's cool, but how about we show SOME info about the person. If they aren't using a hosted email platform (gmail, yahoo, etc.) then let me see some info about their email domain (mycontact@theircoolcompany.com).
8 votesHi, thanks for this suggestion. We’re working on getting a summary of the website associated with your contact’s email address, and hope we’ll have it working soon.
Best, Martin
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Add Grooveshark
User profile format http://listen.grooveshark.com/#/user/username/1234567
7 votesHi Adam,
I’ve made it so that you can add your Grooveshark profile to Rapportive manually.
I’ve not yet added automatic searching for Grooveshark profiles. If you felt like building a Raplet, that would be awesome ;).
Conrad
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that your product suck ... things dont work in crome
or is it that it does not work in crome ?
3 votesHi Ankur,
Sorry to hear Rapportive’s not working for you. It should work in Chrome, Safari and Firefox.
Can you try installing it from The chrome extension gallery? http://bit.ly/chrome_rapportive.
If it still doesn’t work, please drop me an email to supportive@rapportive.com, and I’ll try and work out what’s going wrong.
Thanks
Conrad -
can it be possible to identify secondary emails ids attached with that profile..?
Or searching shud be flexible enuf to guess the identify dveiations to the original id....say x.y.z@gMail.com shud be equivalent to xyz@gmail.com or many more like this..?
3 votesHey Ashwin,
Thanks for getting in touch :)
We’ve made a start on this, so we ignore uppercase vs. lowercase differences in all email addresses, and various .s and +s in gmail addresses.
We’re not yet sure how safe it is to ignore .s and +s in email addresses than aren’t gmail. We’ll do some more analysis, and update Rapportive accordingly.
Conrad
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3 votes
Hi Rob,
Thanks for getting in touch :).
When someone has a Tungle Me membership listed on their profile (and we fill in those memberships automatically if someone has made their Tungle profile public) we show a button that allows you to click to see the calendar from within gmail.
Do you have ideas for what more we should do here?
Conrad
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