We’ve made some progress on this: once you’ve connected your Google Contacts to Rapportive (http://blog.rapportive.com/address-book-inbox-together-at-last), then if you have several email addresses for a contact, we’ll recognise that the different email addresses are the same person, and show the same profile for all of them. This means you can “link” two profiles together by creating a contact in Google Contacts with both of the email addresses – however please note we could take up to a day to notice the change.
If we determine from your Google Contacts that two email addresses are the same person, that will be private to you – i.e. you’ll see the same information for that person from then on, but other people will still see them as separate. That’s because people often want to keep their personal and professional identities separate in public.
We know there are times when you want to link addresses together without mucking around with Google Contacts (especially if you don’t use Google Contacts for anything else!), and we’re still working on a way to support that.
We are also already working on a way for you to say “this email address belongs to me, associate it with my Rapportive profile” (obviously we’ll have to verify it really does belong to you!). That way people will be able to link together all the email addresses they use, if they choose to do so. (I use several email addresses myself, so I appreciate the need for this!)
Will update this when we know when these features are likely to roll out.
We’ve made some progress on this: once you’ve connected your Google Contacts to Rapportive (http://blog.rapportive.com/address-book-inbox-together-at-last), then if you have several email addresses for a contact, we’ll recognise that the different email addresses are the same person, and show the same profile for all of them. This means you can “link” two profiles together by creating a contact in Google Contacts with both of the email addresses – however please note we could take up to a day to notice the change.
If we determine from your Google Contacts that two email addresses are the same person, that will be private to you – i.e. you’ll see the same information for that person from then on, but other people will still see them as separate. That’s because people often want to keep their personal and professional identities separate in public.
One solution would be to pull email addresses which are merged under the same contact in your CRM into the Rapportive search. For example, my BatchBook account has both Bob@consulting.com and Bob@gmail.com as contact email addresses for Bob Barker. So even though I'm looking at an email from Bob@consulting.com, Rapportive pulls both of Bob's email addresses from BatchBook and finds social media bits to pull connected to either email address.
One solution would be to pull email addresses which are merged under the same contact in your CRM into the Rapportive search. For example, my BatchBook account has both Bob@consulting.com and Bob@gmail.com as contact email addresses for Bob Barker. So even though I'm looking at an email from Bob@consulting.com, Rapportive pulls both of Bob's email addresses from BatchBook and finds social media bits to pull connected to either email address.