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  1. Please update the facebook raplet

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    1 comment  ·  General  ·  Admin →
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    under review  ·  AdminConrad Irwin (Admin, Rapportive) responded

    Randy,

    This should now be fixed the next time you refresh Gmail.

    I was looking in our database, and there are some patterns there with your Facebook account I’ve never seen before — Out of interest have you changed the Facebook urls for your accounts at some point in the past?

    Conrad

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    Randy Bowen commented  · 

    Hello Conrad,

    The email address that is experiencing the problem is:
    randy@randybowen.com

    Please update the facebook raplet to show the profile for:
    http://www.facebook.com/therandybowen

    Thank you

    Randy Bowen shared this idea  · 

  2. I changed my facebook profile and rapportive is not updating. Please advise

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    1 comment  ·  General  ·  Admin →
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    under review  ·  AdminConrad Irwin (Admin, Rapportive) responded

    Hi Randy,

    Interesting.. you might have to manually “remove” the old Facebook link — just hover over it and click “remove”.

    Interesting.. you might have to manually “remove” the old Facebook link — just hover over it and click “remove”.I can do this for you if you tell me which of your email addresses this is happening on (either here or supportive@rapportive.com).

    Interesting.. you might have to manually “remove” the old Facebook link — just hover over it and click “remove”.I can do this for you if you tell me which of your email addresses this is happening on (either here or supportive@rapportive.com).Thanks,
    Conrad

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    Randy Bowen commented  · 

    I am still not seeing any changes Conrad.
    When I type in:
    http://facebook.com/therandybowen
    I get the profile for:
    http://facebook.com/googleness

    Can you please fix this for me please

    Randy Bowen shared this idea  ·