Hi Nick,

Thanks for getting in touch, and thanks for using Rapportive!

The sidebar lookup that you see when you hover over support@yatedo.com is a summary that we automatically generated from their homepage — just like the snippet of text underneath the Google search listing (in this case, exactly the same text!).

We show this for the same reason that Google does, in order to give you a quick summary of their website, without you having to navigate there.

Does that re-assure you at all? Can you think of a way we could make it clearer what’s going on?

Conrad